Emotional Intelligence Training

Course Title: Emotional Intelligence for Leaders and Managers


To identify the importance of good emotional intelligence in the workplace and to help learners lead and motivate others and excel in their respective careers.

Who should attend?

This course is intended for leaders and managers to help manage their emotions in the workplace and improve decision making abilities.

How long does the course last?

Emotional Intelligence is a one day / 6 hour course.

Progression Course
  • 2 Day Investing in our Local Leaders Programme.
  • 2 Day Safeguarding of Vulnerable Adults Programme.
  • 4 Day Lawful and Effective Human Resource Management.

Course Content
  • What is emotional intelligence and why does it matter?
  • Explore self awareness – emotions attached to workplace situations.
  • Social Awareness development and the impact of our emotion management on others.
  • Recognising our own emotions when communicating with others.
  • Managing relationships for greater success at work.
  • Breaking old patterns and learning new behaviours.
  • Action planning for next steps of learning.
By the end of the course, learners will:
  • Have a universal understanding of emotional intelligence and its importance.
  • Develop self awareness as to the impact of how they are managing their emotions in the workplace.
  • Improve their ability to communicate with and lead others in stressful situations.
  • Learn of new techniques to strengthen relationships and increase success at work through good emotional intelligence.
  • Identify actions that they need to take back to the workplace.

Would you like to find out more?